Flights, hotels & experiences · review
OneTravel
OneTravel is the second Fareportal brand, launched in 2008 to sell a fuller trip than the original CheapOair storefront — flights alongside hotels, car rental, attractions and insurance in one checkout. It runs on the same booking infrastructure and the same ClubMiles loyalty scheme as CheapOair, which means it also shares CheapOair's central weakness: a checkout that adds cost the search results did not show.
Last reviewed 24 August 2026 · scored 3.5/5 by our editors
- Launched
- 2008 (Fareportal)
- Ownership
- Fareportal, New York
- Sister brand
- CheapOair (shared systems)
- Cancellation window
- 24 hours, fee applies
About OneTravel
Fareportal built OneTravel as a second storefront rather than a direct competitor to its own CheapOair, and says as much in its own brand materials: CheapOair targets value-conscious shoppers, while OneTravel is positioned toward a more aspirational, package-minded traveller planning a fuller trip. In practice the two sites overlap heavily on inventory, run on the same booking infrastructure, and both operate through the same New York-based parent company, Fareportal, founded back in 2003.
The product itself leans further into bundling than CheapOair does. Where CheapOair sells flights first and add-ons second, OneTravel foregrounds vacation packages — flight, hotel, car rental, attraction tickets and travel insurance combined into a single checkout — aimed squarely at travellers planning a full trip rather than searching for one bare fare and stopping there once it is found and booked. The packaging itself is the actual pitch here, not an upsell bolted on afterwards.
Since 2022 OneTravel has shared ClubMiles with CheapOair: points earned on either site redeem on either site from one account, with hotels and car rentals earning at double the base rate flights do. It is a real, genuine cross-brand benefit for anyone who books through Fareportal regularly, and close to irrelevant if this is a one-off booking you do not expect to repeat again any time soon, or ever again.
How the pricing works
Flight only
Airline fare plus OneTravel's service fee
The simplest option and the easiest to compare against a direct airline search or CheapOair's own flight-only pricing.
Vacation package
Flight, hotel and car combined into one checkout
OneTravel's core positioning versus CheapOair. Convenient for planning a full trip, but the individual service fees are harder to see.
Travel Protection Plan
An optional add-on priced per booking
Third-party trip protection, separate from OneTravel's own 24-hour cancellation terms and from any airline change fee.
ClubMiles redemption
Points applied as a discount at checkout
Shared with CheapOair. Worth tracking if you book through Fareportal often; not a reason on its own to choose OneTravel for a single trip.
Vacation packages can genuinely undercut booking flight, hotel and car separately, but they also bundle several service fees into one number that is harder to itemise than a flight-only search.
What works
A genuine full-trip bundle, not just a flight search
Packaging flight, hotel, car and attractions into one checkout is OneTravel's actual point of difference from CheapOair, and it suits travellers planning a complete trip rather than comparison-shopping bare fares.
Phone agents back up the website
Like CheapOair, OneTravel runs a hybrid model with live phone support, useful when a package booking with several moving parts needs a human to fix rather than a self-service form.
ClubMiles points redeem across two brands
Points earned on OneTravel spend on CheapOair too, and hotels and car rentals earn at double the flight rate, which rewards bundling if you already plan to book both pieces.
Backed by an established travel technology company
OneTravel runs on the same booking and fulfilment infrastructure Fareportal has operated since 2003, rather than being a newly spun-up storefront with no operating history behind it.
What doesn’t
The same checkout-fee pattern as CheapOair
OneTravel shares its parent's booking engine and, with it, the same practice of adding a service fee that only becomes visible once you reach the final checkout step rather than in the search results.
A 24-hour window does not always mean fee-free
The standard 24-hour window applies, but reviewers report being charged cancellation fees even within it depending on fare type, and the fee is separate from any Travel Protection Plan purchased.
Bundle pricing makes comparison harder
A vacation package is priced as one total, which can genuinely save money but also makes it difficult to see whether the flight, hotel or car portion is the expensive part before you commit.
How it scores elsewhere
Aggregate public scores, with the source named. We do not publish individual testimonials — we have no way to verify them.
Trustpilot
rated "Great", consistent across several regional Trustpilot sites
4.2ReviewKong editorial score
a genuinely useful bundle, marked down for the same checkout-fee pattern as sister brand CheapOair
3.5
Buy it if
- Travellers who want flight, hotel, car and insurance in one checkout rather than four bookings
- Existing ClubMiles members already earning points across Fareportal's two brands
- Package trips where a bundled price beats booking each component separately
- Anyone who values a phone agent being available if a multi-part package booking goes wrong
Skip it if
- Anyone booking a single flight who does not need the package features — CheapOair is the simpler sister site
- Travellers who want the full price, fee included, visible before checkout
- Bookings you may need to cancel inside 24 hours and want a fee-free guarantee for
OneTravel: common questions
What is the difference between OneTravel and CheapOair?
Both are Fareportal brands running on shared booking infrastructure. Fareportal positions CheapOair as the value-focused flight search and OneTravel as the fuller-trip, package-oriented brand, though in practice both sell flights, hotels and cars, and both share the ClubMiles loyalty programme and the same service-fee structure at checkout.
Can I cancel within 24 hours for free?
OneTravel operates a 24-hour cancellation window, but whether it is genuinely fee-free depends on the specific fare rules of the airline and package involved — reviewers report being charged even inside that window on some bookings, so check the terms shown at your specific checkout.
Is OneTravel cheaper than booking a package directly with a hotel and airline?
Sometimes, because bundling can undercut separate bookings on the same dates. It is not guaranteed, and OneTravel's own service fee is folded into the bundle total rather than itemised, so the only reliable check is comparing the full package price against booking each piece yourself.
How does ClubMiles work on OneTravel?
You earn points on eligible OneTravel bookings, with hotels and car rentals earning at double the rate flights do, and can redeem them at checkout on either OneTravel or sister brand CheapOair from the same shared account, without transferring anything manually between the two.
Is OneTravel legitimate?
Yes. It is an established Fareportal brand operating since 2008, on the same New York-based booking infrastructure as CheapOair. The complaints that turn up in public reviews concern fees and cancellation terms, not the legitimacy of the business itself or who actually runs it.
Ready to try OneTravel?
Operating as a Fareportal brand since 2008 · 24-hour cancellation window, airline fare rules apply · Optional Travel Protection Plan available at checkout